Showing posts with label call. Show all posts
Showing posts with label call. Show all posts

NAKAKAIYAK!!!

Monday, April 26, 2010

It really breaks my heart to accept that only lucky people will be able to find a job where their heart belongs to... and those who are not included on the lucky list will have no choice but to look for other jobs for the sake of not being bums.

I can't believe that after four years of studying and improving my skills, I am here in front of my computer looking for job openings without joy and excitement now that I'm about to graduate this May 15, 2010. I mean, would you be happy applying for a job related to CUSTOMER SERVICES when in fact you were trained to do programs and solve application bugs? I am not saying being a call center agent sucks; its just that my heart belongs to somewhere else and working for a call center will not make me happy. But the way I see things now, I have no choice but to pick one out of thousands of call center job offers in Jobstreet! And what disgust me more is every time I try to look for something different using the keyword "IT", the search result still directs me to call fucking center shitness jobs!

I want to be RICH but in a job like that, I don't think I would be able to build my own house, buy my own car, buy DSLR Camera, buy Video cam and give my parents a church wedding! I think the only incentive that I'll be getting from my call center fucking salary is a back piece tattoo courtesy of the the greatest tattoo artist in the Philippines; whoever he is!

This now leads me to a dilemma, should I just apply as an instructor and go back to studying MIT or accept my faith as a jinx (as what my good friend Keyti tags me), working in call center industry?!

Well, I won't be complaining if in case I'll be left with no choice but to teach; but to accept calls from stupid Americans, fuck! I don't think I can handle it very well and I don't think I will be happy in a job like that, though I can still handle it...


A day in the life of a kol sinter agent

Thursday, March 25, 2010

Woke up at 10 in the evening, carrying nothing in my head except for the thought of finding an excuse to skip work tonight.....head is aching, morale is low, eyes are weary and body is weak.
From the moment I stepped out of the house. The first thing I usually do is ask myself why the fuck am I still doing this??

On the way to work, It's inevitable to pass by the most popular red light district in the metro which is Monumento. A nirvana for foreigners who are eager to take a glimpse of what a bombarded vagina looks like. As I make my way to the jeepney station going to Pasay. I passed by this circle where you can see some of the ugliest *This is not an insult because it's fucking true* sex workers available on the market. One of them looked like she got fucked straight to her face by a 12 inch Nigerian cock. But one thing that surprises me, the urban legend that "pokpoks" smoke Phillip Morris. I can't fucking believe it! It's fucking true!!! hahaha

While in the jeepney, I saw some people wearing smart casuals with their jackets on their shoulders. I bet we have the same job description.. I can feel it. Do you know why??
Because we have the same I.d. Lace. haha.

First thing to do when arriving at the office. Set up tools, drink coffee and smoke, review last night's stat and performance, get nagged by the supervisor, etc. What a wonderful feeling it is..Of course you would have noticed the sarcasm on that line by now.

During the call, I have talked to some of the dumbest people I never knew existed. Even though you already explained to them in full detail with impeccable clarity. They still won't understand why their fucking bill is so fucking high! and seems to me they only ask why is because they want some credits and adjustments to their bill. So what's an agent like me going to do? Place them on mute. Curse the living soul out of them, take the anger off your system by saying stuff that are not really necessary to be said But still do it because it feels good. hehehe After that, make the adjustments and thank the customer for being a complete ass. "Thank you Mr./Mrs. Customer for the opportunity to assist you with your account today, I hope you have a great day and I would like to remind you that I got your daughter pregnant. Thank you very much for making this call and go fuck yourself"

Around 99.99% of the time, I was only goofing off during the calls. Sometimes, It wouldn't hurt impersonating an Indian agent. It's really fun having an Indian tone to the voice while trying hard to sound American. hehe

Going home is an another hindrance to your tolerance for heat. Imagine wearing smart casuals under the noon time sun. But at least,after working for 9 hours and destroying your body. There's still that little piece of heaven that you'll eventually find. Something to look forward to. Which can make a shitty day end in a good way.